Contact
How to reach us
The quickest and safest way is from inside the app, where we already know it is you.
Email us
Write to the bank at this address for anything about your account. Never put a password, code or recovery code in an email: we will not ask for them.
supportavenorbank@gmail.comAsk a question
Sign in and open Help. You get a case number and a conversation you can come back to.
Sign inMake a complaint
Complaints are handled with set deadlines for our final response, and you receive it as a letter in the app.
Sign in to startLost access to your account?
Use your recovery codes, or reset your password from the sign-in page.
Reset your password
Email is the fastest way to reach us. Once you are signed in you can also write to us in secure chat, and customers who cannot sign in can chat with us from the home page.