Security
Protection that stays out of the way
You should not need to understand how your money is protected. You should be able to see that it is. This is what Avenor Bank does today.
Signing in
- A passkey, or a password plus a code from an authenticator app
- Recovery codes, so losing a device never locks you out for good
- A new browser signing in is flagged, and you can end any session from the app
Payments
- Each payment that matters is confirmed on its own, tied to its exact amount and who it goes to, and good for that payment only
- Payments to a new payee are limited for a short time
- We check the name on the account where we can, and tell you plainly when we could not
Your money and records
- Every balance comes from an append-only ledger that is checked against itself
- Every change to your account is recorded in a tamper-evident trail that is verified every day
- Sensitive details are encrypted, and encryption keys can be replaced without losing anything
Our own people
- Sensitive changes by staff need a second person to approve them
- Staff see your personal details only after giving a recorded reason
- Staff access is itself approved, and removed immediately when it ends
What we will never do
We will never ask for your password, a code we sent you, or your recovery codes, by any channel. If someone does, it is not us: end the call or message and use the Help section after signing in.